Patient Center
Patient Portal
We encourage current patients to use our Patient Portal to review upcoming appointments, request new appointments, and cancel and/or reschedule appointments. We also encourage patients to review and sign paperwork electronically, using their patient portal account. All new patients will receive an invitation e-mail to the Patient Portal. If you need the link re-sent, please let your clinician know and/or contact our front office staff.
Virtual Waiting Rooms
If your clinician is using the Patient Portal for appointments, please login there. For any other waiting rooms, please contact our office or your clinician.
Services Policies
We are happy to address any questions you may have about these policies by phone or email.
Scheduling
To schedule, confirm, or change an appointment please do so through the Patient Portal. If you need additional assistance, please contact us at [email protected] or our practice voicemail at 317-780-5750.
Cancellation Policy
If you need to cancel your appointment, please provide us with at least notice 24 hours in advance. A No Show fee will be automatically charged if you do not arrive for your scheduled appointment or do not give us at least 24-hours notice.
Payments
Many of our therapists are in-network with most primary insurance companies. We encourage you to check with your insurance company as well to verify your mental health benefits and required co-pay/co-insurance. We also accept self-pay options.
For more information about our rates, please visit our Insurance and Fees page here.
Service Limitations
Please be advised that we do not provide legal or forensic services. We also will not voluntarily provide letters to legal counsel regarding our work together. If you become involved in a legal suit, please inform us immediately so that we can develop an appropriate treatment plan and we can provide you with necessary referrals.
Office Hours
Our mental health professionals keep varying office hours. Please consult with your mental health professional regarding their in-office availability.
Crisis Information
In the event you find yourself in crisis please contact the crisis line or visit your nearest emergency room. The crisis line is available 24 hours a day, 7 days a week. If you are in crisis, please seek help immediately.
Suicide & Crisis Lifeline – Call/Text 988