We are glad you are here! We hope you find the answers to your questions through our patient center. If you have additional questions, please feel free to contact us.

Patient Portal

We encourage current patients to use our Patient Portal to review upcoming appointments, request new appointments, and cancel and/or reschedule appointments. We also encourage patients to review and sign paperwork electronically, using their patient portal account. All new patients will receive an invitation e-mail to the Patient Portal. If you need the link re-sent, please let your clinician know and/or contact our front office staff.

For a how-to guide to managing appointments through the portal, click here.

For a how-to guide to sign a document on the portal, click here.

For a how-to-guide on logging into a telehealth appointment through the portal, click here.

Online Payment Portal

If you wish to submit a payment online, please click here.

Virtual Waiting Rooms

Need quick access to your clinician's online waiting room? Click their name below.

Please note: you will only receive a call at your scheduled appointment time. If you suspect you had an appointment scheduled and are not being called, please check the patient portal or contact your clinician by e-mail or through the contact us form. Payment will occur with your clinician.

Dr. Crain                   S. Bagato
Dr. Luebcke              E. Birch
Dr. Pratt
Dr. Snethen

K. Singer
J. Vanderah
R. Peleaux

If your clinician is using the Patient Portal for appointments, please login there.

Services Policies

A crucial part of the therapeutic process and our therapeutic relationship is open, honest, and clear communication. The purpose of the Service Policies is to maintain a level of clarity in understanding the “nuts and bolts” of the therapeutic relationship. In doing so, we can avoid miscommunication around policy/procedure issues that can interfere with our work. We are happy to address any questions you may have at any time.

Scheduling
To schedule, confirm, or change an appointment please do so through the patient portal. If you need additional assistance, please contact us at [email protected] or 317-780-5750.

Psychotherapy Session Duration
The typical psychotherapy session lasts between 45 and 55 minutes.

Cancellation Policy
If you need to cancel your appointment, please provide us with notice 24 hours in advance. Fees will be automatically charged for appointments not canceled with 24-hour notice. A No Show feel will also be automatically charged if you do not arrive for your scheduled appointment. These fees must be paid at or before your next scheduled appointment.

Payments
Many of our mental health professionals are preferred providers with Anthem Blue Cross Blue Shield health insurance. We also offer affordable self-pay rates. For more information about our rates, please visit our Insurance and Fees page here.

Service Limitations
Please be advised that we do not provide legal or forensically-informed therapeutic services. If you require services of this nature, we will provide you with referrals to appropriately qualified mental health professionals. We also will not voluntarily provide letters to attorneys or legal counsel regarding our work together. If you become involved in a legal suit, please inform us immediately so that we can develop an appropriate treatment plan and we can provide you with necessary referrals.

Office Hours
Our mental health professionals keep varying office hours. Please consult with your mental health professional regarding their in-office availability.

At the present time, e-mail will serve as the most efficient communication. You are welcome to call and leave a voice-message, and we will return your call as soon as possible.

Crisis Information

In the event you find yourself in crisis please contact the crisis line or visit your nearest emergency room. The crisis line is available 24 hours a day, 7 days a week. If you are in crisis, please seek help immediately.

Local Crisis Line 317-251-7575

National Crisis Line 1-800-273-8255

Text HOME to 741741