As with many businesses in the nation, Beech Tree is placing precautions to better manage COVID-19. Please read below for updates that pertain to our services.
Effective May 12, 2020:
Clinicians will be available on select dates for in-person appointments and will begin a gradual return to the office. Most appointments will continue to occur over tele-health.
Your clinician or our staff will speak with you directly as the availability for in person appointments increases. Beech Tree is taking several precautions to protect our patients and help slow the spread of the coronavirus. Prior to any in-person appointment, you will be asked to review the policies and procedures and sign an informed consent document. We request you review and sign this document over the patient portal. We will also have copies available in the office. This document may be requested at anytime by contacting our staff.
Effective March 16, 2020:
All clinicians and staff are working remotely. All scheduled therapy sessions will occur over tele-health.
Please contact [email protected] for most efficient communication. .
Need quick access to your clinician's online waiting room? Click their name below.
Please note: you will only receive a call at your scheduled appointment time. If you suspect you had an appointment scheduled and are not being called, please check the patient portal or contact us. Payment will occur with your clinician.
Dr. Brown Dr. Pratt
Dr. Crain Dr. Neukam-Helms
Dr. Hoffman Katharine
Looking for reliable resources?
Many of our clinicians have immediate openings for new patients who are willing to do telehealth sessions. If you prefer a more traditional approach, we are happy to take your information and contact you to set up a New Patient appointment as soon as we are back to our typical in-office schedules. Please complete the Appointment Request form and we will be in touch to follow up.
Below is a summary of our most recent communications to patients:
Beech Tree's providers are in-network with Anthem insurance. At this time, it appears Anthem is covering telehealth sessions for most plans and for many is also waving copay's, coinsurance, and deductible fees. Starting mid June, there may be changes to coverage. It is important to verify your plan covers telehealth with our providers to prevent out-of-pocket costs. As we are out-of-network with all other insurance providers, we will provide updates on a case-by-case basis as we receive them. While we are doing our best to identify whether an insurance plan may cover telehealth services, we encourage you to contact your insurance company for verification of benefits.
We encourage current patients to use our Patient Portal to review upcoming appointments, request new appointments, and cancel and/or reschedule appointments. We also encourage patients to review and sign paperwork electronically, using their patient portal account. All current patients should have received an invitation e-mail to the Patient Portal. If you need the link re-sent, please let your clinician know and/or contact our front office staff. For a how-to guide to managing appointments through the portal, click here. For a how-to guide to sign a document on the portal, click here.
Switch to Telehealth
Beech Tree clinical and administrative staff are all working remotely. At this time, we have suspended in person sessions. We are offering telehealth sessions for all current and new patients. These will occur over a HIPAA compliant platform, doxy.me. The link to your clinician's waiting room is at the top of this page. Session fees will be collected by your clinician at the beginning of the session. At this time, we can only accept payment by card (credit, debit, HSA).
We request that you find a quiet, private place in your home to hold a session. For younger children, session times may be shorter than usual or include a greater parent-only meeting to help provide the most effective care at this time.
Our support staff are continuing to monitor phones and e-mail; however, we are unable to access voicemails left at the office at this time. For current patient scheduling requests/cancellations, we encourage you to use the patient portal. For other contact needs, please e-mail [email protected]
In the event you find yourself in crisis please contact the crisis line or visit your nearest emergency room. The crisis line is available 24 hours a day, 7 days a week. If you are in crisis, please seek help immediately.
Local Crisis Line 317-251-7575
National Crisis Line 1-800-273-8255
Text HOME to 741741