As with many businesses in the nation, Beech Tree is placing precautions to better manage COVID-19. Please read below for updates that pertain to our services.
Online Waiting Rooms:
Need quick access to your clinician's online waiting room? Click their name below.
Please note: you will only receive a call at your scheduled appointment time. If you suspect you had an appointment scheduled and are not being called, please check the patient portal or contact us. Payment will occur with your clinician.
If your clinician has requested you use the patient portal, click here.
Effective November 20, 2020
Clinicians will be conducting all appointments via telehealth. Please use the link to their doxy.me waiting room above unless otherwise directed. All new appointments will be telehealth only until at least January 15, 2021. Those requesting in person may be placed on a waiting list. In-person evaluations will be unavailable at this time, except when previously scheduled.
Effective May 12, 2020:
Clinicians will be available on select dates for in-person appointments and will begin a gradual return to the office. Most appointments will continue to occur over tele-health.
Your clinician or our staff will speak with you directly as the availability for in person appointments increases. Beech Tree is taking several precautions to protect our patients and help slow the spread of the coronavirus. Prior to any in-person appointment, you will be asked to review the policies and procedures and sign an informed consent document. We request you review and sign this document over the patient portal. We will also have copies available in the office. This document may be requested at anytime by contacting our staff.
Looking for reliable resources?
Some clinicians have immediate openings for new patients. Please complete the Appointment Request form and we will be in touch to follow up.
Below is a summary of our most recent communications to patients:
11/16/20 - Most insurance companies are now covering tele-mental health sessions in much the same way that typical in-person sessions are covered. The same types of deductibles and co-pays will apply unless otherwise stated by your insurance company/specific policy. We will work with you to ensure that we have the most up to date information on any balances that may be owed to Beech Tree. You are encouraged to check with your insurance company to better understand how telehealth services are covered. Remember that you are ultimately responsible for any charges incurred so a good understanding of your health benefit coverage is extremely important.
We encourage current patients to use our Patient Portal to review upcoming appointments, request new appointments, and cancel and/or reschedule appointments. We also encourage patients to review and sign paperwork electronically, using their patient portal account. All current patients should have received an invitation e-mail to the Patient Portal. If you need the link re-sent, please let your clinician know and/or contact our front office staff. For a how-to guide to managing appointments through the portal, click here. For a how-to guide to sign a document on the portal, click here.
Switch to Telehealth
Beech Tree clinical and administrative staff are all working remotely. At this time, we have suspended in person sessions. We are offering telehealth sessions for all current and new patients. These will occur over a HIPAA compliant platform, doxy.me. The link to your clinician's waiting room is at the top of this page. Session fees will be collected by your clinician at the beginning of the session. At this time, we can only accept payment by card (credit, debit, HSA).
We request that you find a quiet, private place in your home to hold a session. For younger children, session times may be shorter than usual or include a greater parent-only meeting to help provide the most effective care at this time.
Our support staff are continuing to monitor phones and e-mail; however, we are unable to access voicemails left at the office at this time. For current patient scheduling requests/cancellations, we encourage you to use the patient portal. For other contact needs, please e-mail [email protected]
In the event you find yourself in crisis please contact the crisis line or visit your nearest emergency room. The crisis line is available 24 hours a day, 7 days a week. If you are in crisis, please seek help immediately.
Local Crisis Line 317-251-7575
National Crisis Line 1-800-273-8255
Text HOME to 741741